 Search the Knowledgebase |
 Browse by Category |
|
|
|
|
|
| VIP Desk |
|
Article Details
Last Updated
14th o March, 2008
|
|
Thank you for rating this answer.
|
|
VIP Desk |
|
Help Section of VIP Desk
Section 1: How to install
Section 2: Understanding the Application
Section 1: How to install
The installation is very easy. It's a step-by-step process as written below:
A. Upload files to your server :
- Download ‘vipdesk.zip' to your local machine.
- Unzip the file
- Create a folder within ‘public_html' on your server.
- Upload all the folders and files within ‘helpdesk' to this new folder.
- Change the permission for following to ‘777'
|
| |
- 'config.php' within '/includes'
- Give '777' permission to '/download' folder
|
- Note: VIP Desk has been encoded with the ionCube PHP Encoder and requires the free ionCube PHP Loader to be installed.
|
B. Create a database and user in MySQL Database
- Open your cPanel (Control Panel) to access MySQL Database
- Create a database
- Create a User by providing username and password
- Link the database with the user
|
C. Install the script
- Now open following link in browser:
‘http://yourdomainname.com/helpdesk/'
where,
yourdomainname.com, would be your domain name
helpdesk: this can be any foldername, which you would have uploaded.
2. Provide all the inputs for MySQL Database
- DB Host Name : This can be the IP address of the Database server or ‘localhost'
- DB Name : The name of the database created in step B.
- DB User Name : The name of the user created and linked with the database.
- DB Password : Password of the user linked with the database.
|
To run the admin panel of Helpdesk you need to click on 'Administrator Login' or enter following link in the browser:
http://www.yourdomainname.com/newfolder/newadmin/index.php
where,
yourdomainname.com, would be your domain name
newfolder: would be the name of the newly created folder, where you would have uploaded all the files and folder.
The Username and Password for login is ‘admin' | |
|
| Related Articles |
|
No related articles were found.
|
| Attachments |
|
No attachments were found.
|
Loading... Please wait...
Print this page
Email this page
Post a comment
Subscribe me
Add to favorites
Remove Highlighting
Edit this Article
